According to a 2013 survey, 77% of Americans believe that society is becoming more rude and less civilized. Unfortunately, this trend can be seen in many workplaces as well. “Business etiquette” is typically a set of unspoken expectations in the workplace that most people either meet – or find out when they do not meet them. In this course, you will learn how not only to improve your own manners, but also to positively influence your co-workers.
Program
Deliverables:
Understand
how to use basic courtesy and manners.
Practice
common business etiquette to build and maintain relationships.
Interact
in a respectful manner with coworkers and subordinates.